Please Read our
Fall Textbook Reservations FAQs:
NEW for Summer and Fall--we will be charging a 10% restocking fee to any student who cannot prove that they bought books and then subsequently dropped the course. Proof of drop will be required to NOT be charged the restocking fee.
Main Campus Spring Semester Purchases & Reservations:
(online Textbook orders & reservations for Main Campus Students END Thursday August 21st due to the start of our in-store start of semester RUSH)
After Thursday, August 21st you will be able to purchase Textbooks ONLY in person, on campus, in the bookstore Main Campus Textbook ordering will be turned OFF Thursday, August 21, 2008.
Textbooks purchased for Fall 2008 Semester IN ORIGINAL CONDITION WITH RECEIPT and PROOF OF DROP, are returnable through July 22nd to August 21st for a refund (less any shipping and/or shipping/handling fees). Refunds without a proof of drop will incur a 10% restocking fee. There are no REFUNDS on textbooks purchsed after September 9, 2008.
Textbooks purchased for Summer 2008 SemesterIN ORIGINAL CONDITION WITH RECEIPT and PROOF OF DROP, are returnable one week after the start of each session, for a refund (less any shipping and/or shipping/handling fees). Refunds without a proof of drop will incur a 10% restocking fee. There are no REFUNDS on summer textbooks purchsed after the session deadline.
R1 session last day to return:June 16, 2008
R2 session last day to return:June 30, 2008
R3 session last day to return:July 21, 2008
Main Campus store pick-up for fall orders is located on the Mezzanine level of the Student Center room 113-C.
Orders can be picked up as soon as you are notified of its completion.
Downtown Campus Spring Textbook Reservations (online Textbook orders & reservations CONTINUE for Downtown Campus students until Monday September 8th)
All reservations (with the exception of Paralegal Studies courses) will be available for pick up at the SFSU Bookstore Downtown Center. Located at 835 Market Street, 6th Floor. The online reservation will be distributed between 2pm and 7pm in room 594. Please mention your preference for downtown pick up in the comments field when placing your order. When you go to pick up your order on reserve, remember to bring your SFSU ID or a photo ID.
If you prefer not to have your order(s) on reserve then you can always have them shipped to you.
Shipping
Orders received before noon Pacific Time, Monday through Friday will be processed the same day. Orders received at any time on Saturday and Sunday, will be processed on Monday.
Please Note: Due to large volume of orders during back to school Rush, please allow an extra 2 to 3 days for your order to arrive. Thank you for your patience.
Shipping charges will vary depending on weight, destination and method of shipping.
UPS rates good only for shipment to the lower 48 states. Shipments to Alaska or Hawaii must be DHL (cheapest option for these orders).
Note: UPS and DHL do not deliver to P.O. Boxes
Note: Shipping on on-line orders are non refundable
Gator Rewards Program Information
When submitting your online order, you can have your online purchases count towards your Gator Rewards account. Please make sure to register for the program before you make your online purchase. when submitting your Gator Rewards information in your order , don't forget to provide your student ID number so your order can be processed quickly. There are also items that are excluded from receiving credit for Gator Rewards. Those items include: Computer software/hardware (PC & MAC Notebooks/Desktops), Applecare, Consigned gifts and clothing, Newspapers, Bulletins, Regalia: Rentals/Accessories/Bundle items, Graduation Items/Gifts/Diploma Plaques/Bundle Items. Stamps, Mail Order S&H, Phonecards, Hybrid software and Macromedia Licence.
Textbook Availability Terminology
When selecting textbooks to order, you may encounter these phrases:
1)Sold Out-book has arrived in store, but is sold out, more are being ordered.
2)Unavaliable/On-Order-book has not arrived in the store and is currently unavailable for purchase at this time. This book will arrive soon and continue to check online for the status of that item.
3)"Currently, No textbooks avaliable for this class"
These are the circumstances in which you might see this phrase:
a. Your professor has not submitted their textbook(s) order for this course.
b. Textbooks might not be used for this course. Your professor may make other arrangments. Attend class first.
Fall Textbooks
The first day to make online reservations for store pick up is Tuesday July 22nd. The last day to purchase textbooks online is Thursday August 21, 2008. After August 21st (when the start-of-semester in-store RUSH begins) you will be able to purchase textbooks only in our store on the SF State campus. Online textbook purchases will resume Monday, September 22nd (when the start-of-semester in-store RUSH ends). A $7 Reservation fee will be charged for each order submitted.
Orders that you Cancel
Completed online orders are eligible for a refund with proof of drop. This refund excludes any shipping/handling fees and in-store pick up fees. Textbooks purchased after September 12th or later are not returnable.
If you provide the bookstore with proof that you were in the class and then subsequently dropped or have withdrawn from the University.
If proof of drop is not present at the time of the requested refund, then the order will incur a 10% restocking fee.
Course readers, software, and opened shrinkwrapped items are non-returnable. All refunds must be a accompanied by the original sales receipt. (A receipt will be provided with your online purchase.) Books must be in original purchase condition for full refunds.
No Stock / Out Of Stock
The Bookstore makes every effort to get books in a timely manner. However, due to backorders, delays at the publisher, new editions, or late ordering by the faculty, we may be temporarily out of stock on certain books. Our web site is updated on a regular basis, so as soon as we receive a shipment of books, they should be available for purchase on-line and in the Bookstore.
Note: Course packs, lab guides, map packets, and other custom printed material are generally not available in used condition.
Out of Stock, Substitution notice:
We will make every effort to fill your order as specified. However, in our effort to get you the materials needed for class in the most timely fashion, we will substitute new for used, or used for new, priced accordingly. If you do not want substitutions please state "NO SUBSTITUTIONS, FILL AS ORDERED" in the comments box on your order form.
Please note: There will be instances when the condition you have requested (new or used) will not be available for this semester. The "no substitution option" will result in the delay of processing your order.
Are you having trouble locating a course and/or section you think should be here? We can only order Textbooks once an order is placed. It works like this: We ask instructors, and their departments, to place their Textbook orders 3-4 months in advance. Once the instructor places an order we enter the order into our system. Then approximately 2 months before the semester begins, Textbooks begin arriving in store. The publishers need at least a month to process/ship Textbooks to our store. Please contact your department and/or professor and ask them about the textbooks for your class (there may actually be no textbooks for your class, we would not know unless the department/professor told us).
